Note: The job is a remote job and is open to candidates in USA. GCG is a company focused on powering, connecting, and automating the world. They are seeking an Inside Sales & Channel Account Manager to manage channel and distributor accounts, support customer inquiries, and drive sales opportunities. The ideal candidate will have strong business-to-business sales experience and a customer-first mindset.
Responsibilities
- Manage assigned channel and distributor accounts, serving as a responsive and reliable point of contact for daily account needs
- Support customer and partner requests, including quotes, inquiries, expedite requests, order entry, and order lifecycle follow-up
- Coordinate project registrations and quote extensions with distributor partners, Regional Sales Directors, and internal teams
- Provide proactive communication during time-sensitive, high-priority, or customer-impacting situations
- Deliver seamless support to Regional Sales Directors by helping manage account activity, opportunity follow-up, quote positioning, and closing support
- Build and strengthen relationships with key decision makers at distributor branches and partner organizations
- Drive local-level engagement with distributor partners to support growth within assigned territories
- Maintain visibility into pipeline activity and help advance opportunities through the sales funnel
- Communicate customer activity, opportunity status, account progress, and partner needs to management and field sales teams
- Engage internal stakeholders to develop and deliver effective customer solutions aligned with channel strategy
- Support a consistent, accurate, and responsive sales process that reinforces strong customer and partner relationships
- Perform other duties as assigned
Skills
- Bachelor's degree preferred; relevant experience will be considered in lieu of degree
- 3+ years of proven business-to-business sales experience within distribution, manufacturing, or a related environment; previous experience working with low voltage wire & cable products strongly preferred
- Experience supporting or managing customer, distributor, channel, or partner accounts
- Demonstrated success maintaining and developing customer relationships
- Strong written and verbal communication skills, with the ability to communicate clearly and professionally with a wide range of internal and external stakeholders
- Ability to work effectively both independently and as part of a team
- Strong attention to detail, follow-through, and organizational skills
- Ability to manage multiple priorities and work efficiently in a fast-paced, dynamic environment
- Proficiency with CRM systems; Salesforce experience preferred
- Proficiency with Microsoft Office tools, including Outlook, Excel, Teams, and related business applications
- Ability to think critically, analyze issues, and use information to support decisions and problem-solving
- Collaborative approach with the ability to build strong working relationships across departments
- Adaptability and willingness to embrace change, learn new processes, and support evolving business needs
- A customer-focused mindset and commitment to acting with integrity in all areas of work
- Salesforce experience preferred
Benefits
- Comprehensive Health Coverage: Multiple medical plan options (CDHP and PPO) to get you the coverage you need
- Robust Financial Security: Company-paid life and disability insurance, 401(k) with company match, plus options for supplemental critical illness, accident, and hospital indemnity plans
- Generous Time Off: PTO plan with paid holidays, paid parental leave, and paid compassionate care leave to support personal well-being and family needs
- Wellness & Support Programs: Employee Assistance Program (EAP), wellness incentives, and telehealth access
- Extras That Matter: Dental and vision plans, FSAs/HSAs with company contributions, pet insurance, legal services, and ID theft protection for peace of mind
- Eligibility for annual bonus based on company and individual performance
Company Overview
GCG is a global provider of wire, cable, and connectivity products, as well as customized solutions for automated factories, serving diverse sectors including Communications, OEM, Data Centers, Renewable Energy and more. It was founded in 2016, and is headquartered in Chicago, Illinois, US, with a workforce of 1001-5000 employees. Its website is https://www.gogcg.com/.