Note: The job is a remote job and is open to candidates in USA. Ivy City Co. is a company that celebrates motherhood through its inclusive fashion brand. They are seeking a Senior HR Operations Generalist to manage day-to-day HR operations, including payroll, benefits, and compliance, ensuring a seamless experience for employees while maintaining organizational structure.
Responsibilities
- Own semi-monthly payroll processing, ensuring employees are paid accurately and on time
- Process new hires, compensation changes, deductions, bonuses, and other payroll updates
- Maintain payroll records and ensure accuracy across HR systems
- Research and resolve payroll discrepancies
- Maintain employee records and HR documentation in accordance with company policies and legal requirements
- Maintain 401k and benefits reconciliations with payroll
- Coordinate new hire onboarding, including offer documentation, I-9 and E-Verify completion, benefits enrollment, orientation scheduling, and equipment coordination
- Help establish a more consistent and automated onboarding process that creates a positive experience for new employees
- Manage employee offboarding, including separation documentation, COBRA administration, unemployment claims, and required compliance activities
- Ensure personnel files remain complete, organized, and audit-ready throughout the employee lifecycle
- Serve as the primary point of contact for employee benefits questions and issue resolution
- Administer health benefits, leave programs, and protected leaves, including FMLA, ADA, and parental leave
- Coordinate annual Open Enrollment, including employee communications and enrollment support
- Partner with the company's benefits broker on renewals and ongoing administration
- Manage workers' compensation claims and unemployment claims
- Complete annual ACA reporting, including Forms 1095 and related compliance requirements
- Monitor changes in employment law and help ensure ongoing compliance across multiple states
- Maintain HR policies, required notices, and compliance documentation
- Keep HR processes organized, efficient, and well documented
- Coordinate recurring HR administrative tasks, reminders, and required employee communications
- Support employee engagement surveys through administration, reporting, and follow-up
- Assist with seasonal hiring administration during peak business periods
- Identify opportunities to improve HR processes, documentation, and overall operational efficiency
- Project manage by collaborating with President, external law firm and other Ivy City Co team members, on various legal-related initiatives ensuring compliance and projects reach milestones and completion
Skills
- 5+ years of experience in HR Operations or as an HR Generalist
- Experience independently processing payroll from start to finish
- Strong knowledge of federal and multi-state employment laws and regulations
- Experience administering benefits, leave management, ADA accommodations, FMLA, COBRA, ACA, workers' compensation, and unemployment claims
- Ability to work independently with minimal supervision while managing multiple priorities
- Exceptional organizational skills and attention to detail
- Strong written communication and documentation skills
- Experience partnering with payroll providers, benefits brokers, and external HR vendors; Has familiarity with Gusto, QBO, When I Work, Employee Navigator & GBS Benefits
- HR certification (PHR, SHRM-CP, SHRM-SCP, or SPHR) is a plus but not required
Company Overview