Note: The job is a remote job and is open to candidates in USA. AO Globe Life is seeking motivated individuals to join our remote team as Client Support Specialists. In this role, you will work with individuals and families across the United States to help them better understand and access important supplemental benefit programs.
Responsibilities
- Connect with individuals who have expressed interest in learning about benefit programs
- Schedule and conduct virtual consultations with clients via Zoom
- Explain benefit options clearly and assist clients through the enrollment process
- Maintain accurate digital records and follow up with clients as needed
- Provide professional customer support and build positive client relationships
- Participate in ongoing training sessions and professional development meetings
Skills
- Strong communication and interpersonal skills
- Organized, dependable, and comfortable working independently
- Confident using digital tools and virtual meeting platforms such as Zoom
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
- Experience in customer service or client-facing roles is helpful but not required
Benefits
- We provide structured training, mentorship, and warm leads from individuals who have requested information about benefit options
- Participate in ongoing training sessions and professional development meetings
Company Overview