Note: The job is a remote job and is open to candidates in USA. Storage Asset Management is a property management and consulting company specializing in self-storage. The Director of Corporate Operations will lead the Home Office Operations support team, focusing on vendor management, site operations audits, and collaboration across departments to improve efficiency and drive revenue growth.
Responsibilities
- Build and lead a high-performing team and own the direct supervision, priority alignment, and professional growth of department personnel in operational support, Vendor Management, and the Site Operations Audits departments
- Proactively lead the department to ensure the ongoing development of the team members and the successful accomplishment of set goals
- Collaborate with various departments in developing processes and policies, planning meetings, and communicating important information throughout the organization
- Initiate and guide continued improvements and efficiency gains in Site Operations Audit processes, policies, tools, reports, etc
- Help identify and implement continued efficiency increases throughout SAM
- Liaison between various Home Office departments and the field
- Drive meaningful collaboration with all company departments, site teams, store owners, and vendors
- Analyze results and find opportunities to grow revenue, control costs, and improve processes
- Directly answer and address difficult issues and lead continuous improvement
- Provide direct, actionable (positive or corrective) feedback to others
- Negotiate, work with, and develop positive relationships with outside vendors and resources
- Help govern the operational intake process and optimize intercompany workflows, forms, reports, and communications to eliminate cross-departmental silos
- Ability to travel is required (for trade shows, conferences, vendor meetings, and regional meetings)
- Valid driver license is required due to periodic travel requirements
- In office scheduling requirements are determined by your supervisor and are subject to change at any time
- Walking
- Standing
- Sitting
- Talking in person
- Talking on phone
- Hearing on phone
- Vision for close work
- Driving
- Color/depth perception
- Bending/Stooping
- Repetitive motion
- Keyboarding
- Using hands to feel/hold
Skills
- Associates degree or commensurate level of experience in a related field required
- Five (5) + years in self-storage or retail/services
- Solid understanding of metrics and financials in self-storage or retail/services
- Proven track record of evaluating processes, recommending best business practices, and implementing effective processes
- Prior experience with developing and/or participating in high-level strategic planning and development of initiatives to guide our company's continued growth
- Excellent written and verbal communication skills
- Strong computer skills with experience in Microsoft Office (Word, Excel, Outlook, etc.)
- Great organizational, project, and time management skills
- Proven ability to hire, train and retain talent
- An analytical mind with a strategic ability
- Understanding of data analysis, short & long-term goal setting, ROI forecasting, and negotiations
- Initiates and seeks personal development
- Ability to travel is required (for trade shows, conferences, vendor meetings, and regional meetings)
- Valid driver license is required due to periodic travel requirements
- Bachelor's degree in Business Administration or Management
- Seven (7) + years in a leadership position
Benefits
- A dynamic company with an award-winning culture
- A clear path for advancement within our thriving company
- Competitive pay with bonus potential
- Paid holidays
- Paid time off
- Paid maternity and paternity leave
- Comprehensive healthcare and 401(k) plan
- Short-Term & Long-Term disability insurance
- Flexible Scheduling
- Tuition reimbursement
- Dental Insurance
- Health Insurance
- Vision Insurance
Company Overview
Storage Asset Management is a property management and consulting company specializing in self-storage. It was founded in 2010, and is headquartered in York, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is https://www.storageassetmanagement.com/.