Note: The job is a remote job and is open to candidates in USA. CCS Fundraising is an international strategic fundraising firm that partners with nonprofits for transformational change. The Director, Enterprise Strategy & Operations will serve as a key strategic and operational partner to advance CCS’s enterprise S&O operating model and support operational coordination and strategic execution across various regions.
Responsibilities
- Partner with the EVP & Head of Enterprise Strategy & Operations to design, refine, and implement CCS’s enterprise S&O operating model, including regional structures, department charters, role expectations, hiring guidance, governance rhythms, and shared operating standards
- Help evaluate future structural changes across S&O, including how work should be organized across regions, departments, Corporate functions, and enterprise roles
- Support the continued development of shared definitions of S&O excellence, including scorecards, KPI frameworks, progress tracking, and other tools to help regions assess performance and consistency across departments
- Help prepare for, attend, and manage follow-up from key S&O meetings and leadership forums, including weekly S&O Lead meetings, bimonthly S&O Leaders Forums, annual retreats, and select cross-functional working sessions
- Support key S&O initiatives, including standalone Marketing and Business Development department development, proposal and contract process improvements, Executive Partnerships optimization, S&O onboarding/training, and expansion of the S&O Mentorship Program
- Identify opportunities to improve S&O workflows through clearer SOPs, better reporting, automation, shared tools, and other process improvements
- Track key regional updates and operating context across Atlantic, Central, Northeast & Europe, and West, including leadership changes, new hires/departures, open roles, actual vs. budgeted headcount, major meetings, and other significant regional developments
- Partner with Finance, BI, and regional S&O leadership to track and synthesize key operational and financial metrics, including non-compensation budgets, expense recapture, headcount, utilization, staffing-related indicators, and other metrics S&O leaders can help manage
- Help turn data and regional updates into clear summaries, insights, presentations, and recommendations for the EVP & Head of Enterprise S&O, the Operations Leadership Team, and other firmwide leadership forums
- Support select Unleash priorities by helping advance workplans, track progress, prepare materials, and follow through on next steps
- Serve as an operational connector between regional S&O teams and Corporate functions
- In coordination with the Transformation office, help operationalize enterprise-wide processes that require strong regional and Corporate coordination, including forecasting, budgeting, focal review planning, long-range planning, office moves/renovations, and other cross-functional initiatives
- Partner with the Growth Team on the development of more formalized Marketing and Business Development structures, workflows, KPIs, and operating expectations across regions
- Support select external partnerships, consultants, vendors, and training relationships tied to enterprise S&O priorities
Skills
- Bachelor's degree required
- 5+ years of relevant professional experience in strategy, operations, consulting, project management, business operations, organizational effectiveness, or related fields; graduate degree may be considered in lieu of some professional experience
- Strong organizational, project management, and operational coordination skills
- Strong written communication and presentation development experience
- Ability to manage multiple priorities simultaneously in a fast-paced environment
- Experience supporting cross-functional initiatives and organizational change efforts preferred
- Experience with KPI tracking, operational reporting, budgeting, or business planning processes preferred
- Familiarity with financial and operational reporting, including budget and P&L review, strongly preferred
- Experience with platforms such as Monday.com, HubSpot, NetSuite, Navan, Power BI, or similar operational/reporting systems strongly preferred
Benefits
- CCS offers competitive benefits
- A dynamic training program
- Resources
- Career advancement
- Mentoring
- Networking opportunities
Company Overview
CCS Fundraising provides interim development management and assessments services. It was founded in 1947, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://ccsfundraising.com/.