Note: The job is a remote job and is open to candidates in USA. REI is a co-op dedicated to connecting people to the outdoors and protecting it. They are seeking a Principal Digital Product Designer to shape high-impact digital experiences, define product direction, and collaborate with cross-functional teams to deliver thoughtful and inclusive design work.
Responsibilities
- Discovers and frames ambiguous problems and drives solutions for one or more critical products or strategic projects on digital platforms
- Craft artifacts that communicate solutions. Including implementation of prototypes, mockups, task analysis, usability studies, personas, user flows, wireframes, style guides, navigational structures, and affinity diagrams
- Identifies and leads building out design standards and patterns, style guides, and frameworks for our design systems
- Leads new design standards and practices, in collaboration with product, marketing, and engineering teams
- Facilitate collaboration with various product managers, engineers, analytics, research, and ensures that the customer’s desires are being fulfilled
- Contribute to task & dependency analysis, scheduling, and risk mitigation plans
- Champions user research, leads both generative & evaluative User Experience research
- Provide mentorship and coaching to grow team
- Evangelizes design best practices while uncovering novel and unexpected solutions
Skills
- 10+ years' experience in User Experience, interaction design, information architect, Service design or similar plus
- 3+ years leading projects/mentoring teams
- Experience in leadership, collaboration, communicating and influencing design strategy
- Excellent problem-solving skills and familiarity with technical constraints and limitations when designing for platforms
- Proficient at building and shipping features/products at a department level, leading the end-to-end experience across a variety of platforms
- Demonstrable track record in leading strategic thinking across a large product space, developing product goals, identifying opportunities and outcomes while continuously developing relationships with cross-functional peers
- Experience at developing design standards, patterns, style guides, best practices, and frameworks which are accessible and utilize human-centered methodologies
- Experience presenting work to executives, clearly and succinctly articulating the goals and concepts
- A portfolio demonstrating excellent User Experience design skills for solving complex problems with clear results
- Bachelor's degree in Design, HCI, Interaction or similar area, or equivalent practical experience
- Actively participates and collaborates with others on one's own team and across REI for the achievement of business goals
- Flexible in one's viewpoints and positions in order to support the direction taken by others at REI
- Uses business knowledge, innovative thinking, and sound judgment in the solution of problems or the pursuit of business opportunities
- Consolidates information from various sources including feedback from others to reach sound decisions
- Considers the ultimate impact of decisions and actions on internal and external customers
- Works smart by setting effective work goals, establishing priorities, and planning well in order to produce quality work
- Executes effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
- Clearly conveys and accurately receives information by a variety of methods and in various situations
- Builds rapport with all kinds of people inside and outside the organization
- Acts upon opportunities and involves and influences others in the accomplishment of worthwhile organizational goals
- Challenges the status quo, champions change and influences others to change
- Builds capacity of individuals and teams through effective employee development, involvement, communication, and supervision efforts
- Creates a strong, mutually supportive work spirit and culture where people can do their best
- Establishes trust and inspires others
- Makes effective organization and people decisions in a manner consistent with REI's values and ethics
- Delivers on commitments and holds others to same
- Champions the organization and advocates solutions in the overall Company's best interest
- Fosters change in company direction
- Effectively plans and executes changes
- Previous experience supporting retail industry or e-commerce apps and sites
- Experience in a highly agile/scrum environment
- Excellent communication and presentation skills
Benefits
- Generous employee discount
- Access to health benefits
- A retirement savings plan
- Accrued time off
Company Overview
At Recreational Equipment, Inc. (REI), we exist to inspire and enable life outside for everyone. It was founded in 1938, and is headquartered in Sumner, Washington, USA, with a workforce of 10001+ employees. Its website is https://www.rei.com/.