Do you love the sea, adventure, and helping others plan unforgettable cruise vacations? Were looking for an enthusiastic Remote Cruise Planner to join our growing travel team!
In this role, youll assist clients in designing the perfect cruise experience from luxurious ocean voyages to thrilling river cruises while enjoying the flexibility of working from home. Youll help travelers select destinations, cabins, excursions, and onboard experiences that fit their dreams and budgets.
This position is ideal for someone whos passionate about travel, organized, detail-oriented, and enjoys providing excellent customer service in a remote environment.
Plan and book cruise vacations for clients across major cruise lines (ocean, river, and expedition)
Research itineraries, ports of call, and onboard amenities to match client preferences
Provide recommendations for pre- and post-cruise travel (flights, hotels, transfers, excursions)
Manage all aspects of the booking process through approved partner systems
Stay updated on cruise line promotions, loyalty programs, and destination trends
Communicate clearly and professionally with clients via phone, email, and virtual meetings
Ensure accurate documentation and timely follow-up on all bookings
Deliver top-tier customer service before, during, and after travel
Experience in travel, hospitality, or customer service preferred (but not required)
Knowledge of major cruise lines and destinations a plus (training provided)
Strong attention to detail, organization, and multitasking skills
Excellent communication and client service abilities
Tech-savvy; comfortable using booking systems and online tools
Self-motivated with the ability to work independently and remotely
Passionate about travel, learning, and creating memorable experiences
100% remote, flexible work environment
Comprehensive training and ongoing support
Access to exclusive travel perks, cruise discounts, and professional resources
Supportive team culture with room for growth
Opportunity to turn your love for cruising into a rewarding career