Note: The job is a remote job and is open to candidates in USA. Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. The Recruiting Coordinator will support the Talent Acquisition team by managing high-volume interview processes, ensuring a smooth candidate experience, and coordinating with various stakeholders effectively.
Responsibilities
- Own high-volume interview scheduling across phone, video, and virtual onsite interviews with speed, accuracy, and strong follow-through
- Partner closely with recruiters, hiring managers, interviewers, candidates, and external agency partners to keep the process moving with professionalism and urgency
- Manage scheduling logistics, resolve conflicts, and troubleshoot issues before they create delays or a poor candidate experience
- Support multiple recruiters and active reqs at the same time without losing detail or momentum
- Manage agency and vendor coordination end to end, including submissions, feedback loops, SLA tracking, and relationship health
- Serve as a reliable point of contact across internal and external stakeholders, using clear communication and sound judgment when priorities compete
- Maintain strong ATS and workflow hygiene and act as a dependable operator across recruiting systems and coordination processes
- Help maintain templates, documentation, and operational workflows that improve team efficiency and consistency
- Look for ways to reduce repetitive manual work through AI tools, automation, and smarter coordination workflows
Skills
- 4+ years of experience in recruiting coordination, HR coordination, or a similar high-volume coordination role
- Demonstrated experience supporting fast-paced, high-volume interview scheduling
- Experience supporting multiple recruiters, stakeholders, or parallel workstreams at the same time
- Strong written and verbal communication skills with candidates, interviewers, hiring managers, recruiters, and external partners
- Strong attention to detail, follow-through, and sense of urgency
- Ability to work independently, make sound decisions, and operate effectively in an ambiguous, fast-changing environment
- Experience troubleshooting scheduling or coordination issues and bringing solutions forward proactively
- Comfort working in recruiting systems and process workflows, ideally with ATS experience
- Evidence of using AI tools, automation, templates, or smart workflows to improve speed, quality, or scale in coordination work
- Experience managing or supporting staffing agency or vendor relationships
- Experience with submissions tracking, feedback loops, SLA management, or external partner communication
- Experience contributing to process improvement, documentation, training, or operational enablement work
- Experience in remote, high-volume environments where prioritization and stakeholder communication are especially important
Company Overview