Note: The job is a remote job and is open to candidates in USA. CyberSheath Services International LLC is a rapidly growing Managed Services Provider focused on providing Cybersecurity services to the Defense Industrial Base. The Cloud Operations Engineer is responsible for assisting with project and deployment tasks to support client onboarding and technology initiatives, ensuring the effective management and implementation of IT systems.
Responsibilities
- Provision and deliver computer systems and services, both on-premise and cloud hosted solutions
- Regularly perform migrations to Office 365 (email, SharePoint, OneDrive, Teams), server migrations to Azure, and implement various Azure technologies
- Design and deliver secure cloud solutions in Office 365 and Azure
- Architecture, design, system evaluation and analysis, and infrastructure assessments
- Deploy and maintain tools and monitoring agents such as endpoint protection, vulnerability management, log collection, multifactor authentication, RMM, etc
- Track all activities, detailed case notes, and time entries within the Service Desk Ticketing system
- Work with internal CyberSheath stakeholders to ensure key tasks and timeline are identified, on time, and on budget
- Provide timely updates and feedback to the internal team and clients regarding project status activities being on-track
- Drive technical implementation tasks to completion by budgeted deadlines
- Proactively communicate with clients to ensure requests are properly addressed
- Collaborate with team members to troubleshoot onboarding implementation issues as they arise
- Other duties as assigned
Skills
- Minimum of 7+ years' experience in System Administration, including experience with Microsoft Windows Operating Systems, Microsoft Azure Administration, Server Management (Active Directory – Group Policy), Deployment and Migrations
- Must have proven experience performing successful Office 365 email migrations and cloud, P2V, V2V server migrations
- Must have experience with Intune enrollment and polices
- Intermediate networking experience (TCP/IP, routing, SSH, VPN)
- Knowledge of automation tools and scripting
- Knowledge of security tools, such as EDR, SIEM, MFA, DLP, AIP, etc
- Great analytical and problem-solving skills to troubleshoot complex systems and problems
- Must have exceptional interpersonal and verbal/written communication skills
- Amazing organization skills to balance and prioritize workloads
- Must be comfortable with leading technical discussions consisting of client and CyberSheath personnel
- Demonstrated ability to work in a team environment
- Must be a U.S. Citizen and reside within the United States or its Territories
- Working experience with Government flavors of Office 365, Azure or AWS
- Working experience with ConnectWise suite of products
- Bachelor's degree from an accredited university in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field
- Certifications: AZ-104, AZ-305, AZ-400, Network+, Security+, CCSP, etc
Company Overview