Note: The job is a remote job and is open to candidates in USA. Haemonetics is a dynamic employer focused on innovative healthcare solutions. The Clinical Specialist will work closely with clinical and sales teams to meet customer needs, provide product support, and drive sales goals within the Chicago and greater Illinois territory.
Responsibilities
- Collaborate with the Account Manager to provide quality case coverage and clinical outcomes for patients
- Serve as the primary clinical resource for clinical support, troubleshooting, and in-service education for company products
- Inform customers on the latest product, therapy, and technology developments by actively engaging in procedural and technical discussions
- Demonstrate the ability to link clinical data to key messaging
- Meet with existing and potential customers to understand their clinical needs, goals, and constraints, and to provide creative, feasible solutions using company products
- Collaborate and communicate account and other requested information to the local Account Manager daily
- Share insights on competitive products and account issues/opportunities with the appropriate Territory Manager or Clinical Specialist
- Educate customers on the merits and proper clinical use of the company's products
- Oversee local education and training activities, including coordination of programs, procedural troubleshooting, and facilitation of staff education
- Identify, establish, and maintain productive working relationships with key decision makers, customers, and administrative staff
- Support monitoring of product inventory levels
Skills
- Minimum 5+ years. Direct experience in the medical device industry. Strong clinical orientation, with experience in interventional cardiology, electrophysiology, vascular, or cardiac surgery
- Excellent interpersonal skills and strong clinical orientation with the ability to influence a variety of clinician, nurse, and lab tech personality types
- Ability to persuasively communicate and tailor the Vascular Closure Value Proposition
- Analytical with financial acumen (understanding of how product performance and data impact a health system's bottom line)
- Ability to maintain professionalism while managing sensitive and confidential matters
- Excellent verbal and written communication skills
- Attention to detail for maintaining records and processing reports
- Strong knowledge of the medical device market, products, and customer base
- Emotional intelligence to manage schedules effectively and efficiently
- Values teamwork and collaboration
- Proficient in Microsoft Office systems
- Previous industry experience, preferably in the Cardiovascular space, calling on: Electrophysiologists, Interventional Cardiologists, Vascular Surgeons, Interventional Radiologists, Hospital administrators and clinical staff
- BA/BS or equivalent Medical training (RT, RCIS, Surgical Tech, RN, NP, or First Assistant)
- Previous experience with vascular closure and clinical education/training
Benefits
- Sales incentive (i.e., commission) under the applicable plan terms
- Discretionary annual bonus, the target amount of which varies based on the applicable role, to be governed by the applicable plan terms
- Participate in the Company’s long-term incentive plan, with eligibility and target amount dependent on the role
- 401(k) with up to a 6% employer match and no vesting period
- Employee stock purchase plan
- “flexible time off” for salaried employees
- For hourly employees, accrual of three to five weeks’ vacation annually (based on tenure)
- Accrual of up to 64 hours (annually) of paid sick time
- Paid and/or floating holidays
- Parental leave
- Short- and long-term disability insurance
- Tuition reimbursement
- Health and welfare benefits
Company Overview