Note: The job is a remote job and is open to candidates in USA. Sedgwick is a global industry leader dedicated to supporting people facing unexpected challenges. The Claims Associate role involves adjudicating complex customer claims and providing innovative solutions in a collaborative and empathetic work environment.
Responsibilities
- Sets up and enters new claims into claims management system
- Inputs and reviews notes/diaries in claims management system as instructed
- Processes payments
- Processes mail; handles filing, faxing and photocopying
- Reviews, prepares, creates, and/or sends letters, reports, and forms
- Answers and initiates telephone calls, sets up medical appointments, and may provide customer service as required
- Other activities/projects as assigned including the preparation and distribution of computer reports
Skills
- Six (6) months of clerical or customer service experience or equivalent combination of education and experience required
- High School Diploma or GED required
- Bachelor's degree from an accredited college or university preferred
Benefits
- Medical
- Dental
- Vision
- 401K on day one
- PTO
- Disability and life insurance
- Employee assistance
- Flexible spending or health savings account
- Other additional voluntary benefits
Company Overview
Sedgwick is the world’s leading risk and claims administration partner, helping clients thrive by navigating the unexpected. It was founded in 1969, and is headquartered in Memphis, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.sedgwick.com.