Note: The job is a remote job and is open to candidates in USA. Velera is the nation’s premier payments credit union service organization and integrated fintech solutions provider. The CDE Governance Consultant will support project and operational teams by defining, maintaining, and delivering high-quality standard operating procedures and best practices processes. The role involves collaboration with various teams to develop project plans and knowledge articles, ensuring effective communication and alignment across the organization.
Responsibilities
- Collaborate with project managers, and other stakeholders to ensure alignment and effective communication across the CDE user base
- Act independently to identify opportunities for process improvement and documentation opportunities
- Develop and manage a knowledge base library for the business unit
- Financial credit and debit knowledge experts responsible for the establishment of best practice methods to support of both project delivery and platform operations teams
- Collaborate with outside business teams, project delivery teams and CDE operational units to define project planning requirements, develop project plans and knowledge articles to support implementation delivery on supported processing systems and subsystems
- Collaborate with product and project delivery teams to produce project templates and supporting knowledge articles supporting the implementation of new products and services
- Collaborate with the Quality Assurance team to analyze project review and testing metrics to develop best practice project templates and knowledge articles that address associated risk and issues
- Focuses on improvements to identify, address, and correct any areas of operation requiring regulatory and/or compliance attention
- Respond to requests for information and knowledge assistance from CDE project delivery and operational teams
Skills
- Bachelor's Degree in Systems or Business Management or equivalent combination of education and experience required
- Seven (7) years related experience required
- Two (2) years project experience required
- Connex platform experience highly desirable
Benefits
- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
Company Overview
Velera provides financial technology and processing solutions for credit unions. It was founded in 1977, and is headquartered in St. Petersburg, Florida, USA, with a workforce of 1001-5000 employees. Its website is https://www.velera.com.