Note: The job is a remote job and is open to candidates in USA. SupplyHouse.com is an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies. They are seeking a Business Development Specialist to build relationships with professional trade customers and execute a strategic sales approach to grow sales across assigned accounts.
Responsibilities
- Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies
- Forge and nurture partnerships with new customers to generate additional revenue streams
- Pursue leads and progress them through the sales cycle
- Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies
- Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences
- Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge
- Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet
- Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues
- Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap
- Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management
- Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records
- Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations
- Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors
- Optimize bidding strategies and build partnerships to acquire the business of new customers
Skills
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field
- 3+ years of experience in Sales, Business Development, Account Management, or other related fields
- 2+ years of experience working with academic institutions and/or government organizations (e.g., co-ops and GPOs)
- Demonstrated ability to negotiate effectively and develop strong relationships
- Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation
- Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment
- Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.)
- Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical
- Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads
Benefits
- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid basic life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- Company-provided equipment and one-time $250 work from home stipend
- $750 annual professional development budget
- $25 monthly Grubhub credit
- Company rewards and recognition program
- Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments
- Wellness initiatives and Flex-Time Policy
- Annual merit and bonus opportunities
- Hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget
- Donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off
Company Overview