Note: The job is a remote job and is open to candidates in USA. JBT Marel is a company focused on developing customer relationships and driving sales. The Business Development Manager will pursue new account opportunities, manage customer relationships, and ensure ongoing engagement to foster long-term loyalty and satisfaction.
Responsibilities
- Manage the relationship with customers (infrequent purchasing, limited potential) to identify new opportunities (virtual only)
- Proactively create new leads / opportunities by following up with potential new customers (e.g.,previously lost orders, first-time introduction)
- Manage opportunity pipeline of geography and ensure it is continuously filled
- Ensure continuous engagement and networking to keep customers informed about new product introductions, industry trends and best practices, end market insights, etc
- Facilitate hand-over of customers to Strategic Account Managers in case customer potential is increasing throughout engagement
- Own the end-to-end sales process and drives coordination with all involved stakeholders in cases of concrete opportunities, including:
- Proactive identification of opportunities (incl. feasibility assessment)
- Definition of scope, budget, timeline, etc. jointly with JBT stakeholders
- Preparation and negotiation of quote until contract closure § Hand-over to responsible project manager
- Drives account management for a specific customer segment incl. standardized assessment of account needs and opportunity identification
- Ensures direct sales coverage incl. on-site engagement in cases of new sales opportunities and virtual engagement to drive continuous improvement
- Maintains customer interactions through virtual events (e.g., seminars on JBT end markets, industry best practices, new product introductions)
- Strong motivation to approach (new) customers and create opportunities/leads
- Ability to show value-add to customers, resilience in converting opportunities into sales
- Experience in account planning, able to develop and implement strategies for growth and retention across customer segments
- Quick understanding of customer demands, incl. ability to adapt to large array of cultures
- Ability to understand market trends and make recommendations, even with incomplete information
- Good food processing knowledge and key equipment process knowledge
- Experience in customer management with strong negotiation and influencing skills
- Strong relationship management experience, highly motivated in driving commercial value by customer engagement
- Strong interpersonal skills, capable of communicating with customers across seniority levels
Skills
- Bachelor's degree in a related discipline (e.g. marketing, business) or related field required
- 5+ years' experience in sales, customer service or account management
- Experience in food processing or industrial goods manufacturing
- Experience in Capital Equipment sales in food industry
Benefits
Company Overview
JBT Marel is a leading global provider of equipment, integrated technology, and services to the food and beverage industry. It was founded in 1884, and is headquartered in Lakeland, Florida, USA, with a workforce of 10001+ employees. Its website is https://welcome.jbtmarel.com/jbt-marel/home.