Note: The job is a remote job and is open to candidates in USA. AnywhereWorks is dedicated to helping the world work from Anywhere, offering products and services that facilitate collaboration and communication. They are seeking a Bilingual Client Experience Associate who will handle customer calls, capture leads, and manage appointments while working from home.
Responsibilities
- You will be taking customer calls, capturing incoming leads, taking orders, and scheduling appointments, while working from the comfort of your own home
- In this role, you will be taking inbound calls and forwarding messages to our clients in a fast-paced environment
- You will work from your computer for the duration of your shift and regularly work 40 hours per week with a minimum of 8 hours on Fridays, Saturdays, and Mondays
Skills
- An excellent communicator, verbally and written in both English & Spanish (fluent in both languages)
- An excellent communicator, verbally and written
- Growth mindset, and is excited to learn new things
- Passionate about customer service
- People-focused, friendly and knows how to listen
- Dependable and shows up when expected
- Above-average computer skills, including typing
- The ability to stay calm and efficient under pressure
- Willingness to complete an introductory learning and development phase at satisfactory levels
Benefits
- Benefits are available after 60 days of employment.
Company Overview
AnywhereWorks is an information technology company. It was founded in 2014, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://anywhereworks.com/.