Note: The job is a remote job and is open to candidates in USA. New Engen is a digital marketing agency that helps brands grow smarter. The Associate Account Strategist role involves supporting client relationships, organizing projects, and facilitating creative delivery while collaborating with cross-functional teams.
Responsibilities
- Assist the Account Strategist with day-to-day client communication by preparing meeting materials, drafting status updates, tracking action items, and helping ensure every client interaction is thoughtful and organized
- Help maintain project documentation, account resources, client wikis, and internal trackers so teams always have accurate, up-to-date information
- Partner with Account Strategists and Project Managers to track deliverables across multiple campaigns, coordinate project intake, and help keep timelines on schedule
- Monitor project progress, identify missing information, timeline risks, or potential blockers, and proactively communicate issues before they impact delivery
- Review assets before delivery to ensure they meet project requirements, follow established processes, and are ready for client review
- Work closely with Project Management, Creative Strategy, designers, copywriters, and production teams to keep communication clear, projects moving, and priorities aligned
- Build your knowledge of creative production, client services, and enterprise marketing while taking on increasing ownership and responsibility as you grow
Skills
- 1-2 years of experience in an account coordination, client services, marketing, or agency support role, preferably within a digital marketing, creative, or advertising agency
- Strong organizational skills with the ability to manage multiple projects and competing priorities
- Excellent written and verbal communication skills with a professional, client-focused approach
- Exceptional attention to detail and a quality-first mindset
- Experience working with project management platforms such as Asana or similar collaboration tools
- A proactive attitude with the confidence to ask questions, solve problems, and follow through on commitments
- Ability to thrive in a fast-paced, collaborative, remote environment while working across multiple time zones
- Must reside or work within the Eastern Time Zone
- Exposure to creative production, content, video, or design workflows
- Experience with tools such as Frame.io, Figma, Airtable, Workfront, or Box
- Familiarity with B2B, SaaS, technology, or enterprise clients
- Experience supporting paid media, content marketing, or growth marketing programs
- Internship or professional experience in digital marketing or creative production
Benefits
- Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D
- 401k - Employer match
- HSA - Employer contributes
- Flexible Vacation & PTO plan
- Paid Maternity / Paternity
- Paid Holidays
- Remote/Flex day schedule
- Laid back office environment
- The coolest team ;)
- Fun company events & off-sites
Company Overview