Note: The job is a remote job and is open to candidates in USA. Motus is the industry leader in vehicle reimbursement and risk mitigation solutions for employees who drive. They are seeking a Commercial Account Manager who will be responsible for managing a book of business, driving revenue through renewals, upsells, and account growth while ensuring customer satisfaction.
Responsibilities
- Exponentially grow revenue base for your book of business by leading account retention, expansion, and renewal, and by driving upsells for new products
- Serve as the primary point of contact for a book of business and continually delight customers with a positive, customer-centric attitude
- Consult with customers on new features and product offerings to drive upsell revenue
- Develop relationships with customers and serve as their strategic partner
- Provide education and coaching to drive product adoption and improve product value for customers
- Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and events
- Partner with the Solutions Consultant team on revenue-generating, revenue brainstorming, or customer retention planning
- Apply cross-departmental methods when non-revenue-generating projects arise within the assigned book of business
- Develop and share best practices with team members to continually improve the quality, effectiveness, and efficiency of our processes
- Think creatively to tackle customer problems
Skills
- 1-3 years of BDR, Sales, or Account Management experience within a software organization
- Experience in a one-to-many SMB customer or prospect territory with metric-driven success criteria
- Strong and strategic collaborator with the ability to discern when to engage team members in the development of solutions and when to take accountability and work independently
- High degree of emotional intelligence and empathy
- Outstanding communication (written and verbal) and presentation skills
- Proven track record and desire to work and excel in a fast-paced environment
- Excellent multi-tasking, organizational, and project management skills; close attention to detail
- Ability to understand and articulate technical concepts and derive solutions
- Proficiency in MS Office and Salesforce.com
Benefits
- Incentive compensation based on individual performance
- Company benefits including medical, dental, and vision insurance with an employer contribution
- Flexible spending or health savings account
- Life and AD&D insurance
- Short-and long-term disability coverage
- Paid time off
- Employee assistance
- Participation in a 401k program with company match
- Additional voluntary or legally required benefits
- Medical Insurance, Dental Insurance, Vision Insurance (effective day one)
- Open Paid Time Off
- Flexible Spending Accounts & Health Savings Accounts
- Motus-Fidelity 401K Plan
- Company-paid Short/Long-term Disability & Basic Life Insurance Plans
- Family Planning and Parenting Support Benefits through Maven
- Support your mental, physical, professional and financial well-being through coaching and clinical therapy with Modern Health
- $1000 Home Office Reimbursement Program
- $2000 Internal Referral Program
- WorkAnywhereReimbursement ofInternet and Cellular Costs
- 16weeks maternity and adoption leave
- 12 weeks paternityleave
Company Overview
Motus is the most accurate vehicle management and reimbursement platform available. It was founded in 2004, and is headquartered in Boston, Massachusetts, USA, with a workforce of 501-1000 employees. Its website is http://www.motus.com.