[Remote] Account Executive - Screening (New Haven, CT)

Note: The job is a remote job and is open to candidates in USA. Guardant Health is a leading precision oncology company focused on guarding wellness and giving every person more time free from cancer. They are seeking a field-based Account Executive to promote the SHIELD colorectal cancer blood test to healthcare providers, driving early cancer detection and improving patient outcomes. This role involves achieving sales targets, engaging healthcare providers, and collaborating with cross-functional teams to support business expansion and product launches.

Responsibilities

• Achieve Sales Targets: Consistently meet or exceed sales goals through effective prospecting, relationship-building, and execution of national sales strategies
• Target and Engage Healthcare Providers: Focus on building strong relationships with healthcare providers, gaining their commitment to adopt the Shield test for CRC and other cancers
• Challenger Selling: Engage healthcare providers to understand their needs and demonstrate how Guardant Health’s offerings can improve patient outcomes and streamline their practice
• Educate and Support Providers: Provide in-depth product knowledge and training to primary care practices to gain all stakeholder support, beyond the provider, ensuring smooth integration of SHIELD into their workflow
• Collaborate with Cross-Functional Teams: Work closely with clinical, marketing, and product teams to align sales strategies, share feedback, and ensure cohesive execution of business plans
• Strategic Business Expansion: Identify new business opportunities within your territory and foster collaborations with regional and local laboratories to expand reach and ensure phlebotomy draw agreements
• Plan & Execute Launches: Develop and execute business plans in line with brand strategies to support the successful launch of new cancer screening technologies
• Monitor Competitive Landscape: Continuously analyze market trends, competitor offerings, and customer feedback to inform sales tactics and report insights to leadership
• Customer Feedback & Reporting: Regularly share key insights and opportunities with the Commercial Team to enhance product offerings and optimize sales strategies
• Provide High-Touch Customer Service: Maintain exceptional customer service standards by resolving issues proactively and supporting healthcare providers in every phase of the sales process
• Compliance & Administrative Excellence: Ensure adherence to company policies, industry standards, and regulations, while managing multiple projects and deadlines effectively

Skills

• A minimum of 4 years of customer-facing sales experience in the healthcare industry (diagnostics, medical device, or pharmaceutical sales), or a minimum of 2 years of customer-facing sales experience in the healthcare industry and direct clinical experience in a patient care environment, as a registered nurse or a physician assistant. Experience in these areas with a proven track record of success and achievement drive
• Demonstrated ability to engage in selling conversations, overcoming objections and aligning client needs with product offerings
• Strong understanding of the healthcare provider landscape, with the ability to quickly learn and apply technical product knowledge to drive sales
• Exceptional oral and written communication skills with the ability to present complex information in an easily understandable manner
• Experience with CRM systems such as Salesforce, Veeva, or similar platforms for tracking customer interactions and sales progress
• Superior negotiation, problem-solving, and customer service skills
• Valid Driver's License: A clean driving record is required for daily field office and customer visits
• Ability to travel daily within assigned territory and occasional national travel for sales meetings
• Demonstrate curiosity, sound judgment, and the ability to critically evaluate and responsibly leverage AI-enabled tools in accordance with company policies, ethical standards, and regulatory requirements to improve the efficiency, effectiveness, and quality of work
• Experience with diagnostic products, particularly blood-based testing or cancer screening products, directly to primary care providers. Familiarity with the primary care landscape in your assigned territory is a plus
• Proven experience in planning and executing product launches in the healthcare or diagnostic space
• High-touch customer service and relationship-building skills, with a focus on long-term partnership and success

Benefits

• Bonus
• Commission
• Equity
• Hybrid Work Model: This section is applicable to onsite employees who are eligible for hybrid work location as specified by management and related policies. Guardant has defined days for in-person/onsite collaboration and work-from-home days for individual-focused time. All U.S. employees who live within 50 miles of a Guardant facility will be required to be onsite on Mondays, Tuesdays, and Thursdays.
• Reasonable accommodations in our hiring processes for candidates with disabilities, long-term conditions, mental health conditions, or sincerely held religious beliefs
• A background screening including criminal history is required for this role. GH will consider qualified applicants with criminal arrest or conviction histories in a manner consistent with applicable law including but not limited to the LA County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
• All your information will be kept confidential according to EEO guidelines.

Company Overview

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