Note: The job is a remote job and is open to candidates in USA. Meridith Baer Home is a luxury staging services company seeking an Account Executive to create and nurture client relationships through a consultative sales approach. The role involves engaging in sales activities, developing leads, and managing client expectations throughout the staging process.
Responsibilities
- Engages in sales and sales-related activity, including traveling, driving, and meeting with clients outside of home and all offices, for a minimum of 70% of weekly working hours
- Procures leads and clients through business development (leads/clients to be defined as including homeowners, real estate agents/brokers, developers and builders, architecture, and design firms, etc.) through cold calls, email campaigns, onsite visits, presentations, networking, and events
- Develops, modifies, and presents appropriate and digital presentations for potential clients to win new business
- Develops, maintains and informs senior management of current and project market dynamics and conditions affecting MBH services in the territory
- Follows-up on client leads and sets appointments with clients within 24-48 hours for a live walkthrough
- Follows up on client requests for luxury staging needs in a timely manner
- Utilizes consultative sales practices to contact and engage client leads provided by the office
- Uses professional phone etiquette, customer service skills, and rapport building techniques to initiate and maintain contact with clients
- Establishes expectations with clients via phone and in person regarding staging processes and procedures
- Manages client expectations, from inception to completion utilizing proactive, timely, and effective communication
- Conducts an engaging walkthrough and sales presentation onsite with clients, effectively conveying the value proposition of MBH, influencing clients to retain MBH as their staging company of choice
- Prepares effective bids and proposals, and successfully converts the bid to become a job
- Maintains excellent communication with clients throughout the staging process, including regular follow up and responding to client’ needs and questions
- Closes staging projects by converting leads to bids and bids to jobs at target set by management
- Completes all company forms and protocols for the staging project following SOPs
- Manages the client relationship, contract process and client need for each staging project, via conducting initial and final walkthroughs of the property with the client
- Problem solves with clients throughout the staging process, including escalating and resolving areas of concern with internal MBH department resources
- Executes on procedures within Salesforce and DocuSign by consistently creating leads, updating the system with all activity, creating bids, and sending and receiving contracts effectively
- Understands the contract and communicates contract terms to client effectively
- Maintains excellent product knowledge and educates clients on non-staging products and services offered by the company
- Seeks opportunities to cross-sell or up-sell to clients
- Demonstrates an openness and willingness to work with managers to continuously identify areas of strength and to continuously improve in areas of opportunity
- Maintain relationships with assigned clients, brokers, developers, and realtors to capture more market share
- Attends monthly sales meetings
- Adheres to legal compliance and regulation as outlined by MBH
Skills
- Experience in real estate, furniture sales or design industry background a plus
- Excellent written and oral communication skills- ability to interact with all levels of personnel
- Computer savvy with the ability to create, modify and present PowerPoint, compose, and create letters and other business-related documents
- Excellent responsiveness and follow up skills, the ability to build rapport with clients
- Proven ability to create urgency with clients, great time management skills
- Must be a strong influencer and strong closer
- Strong willingness to develop an in-depth understanding of the business and related services and products
- Must have excellent problem-solving skills
- Ability to meet deadlines and work under changing priorities
- Be dependable, punctual, and organized
- Experience as a sole contributor and in a team environment
Company Overview
Meridith Baer Home offers staging, interior design, and luxury furniture leasing. It was founded in 1998, and is headquartered in South Gate, California, USA, with a workforce of 51-200 employees. Its website is https://meridithbaer.com/.