Note: The job is a remote job and is open to candidates in USA. Northwell Health is seeking an Access Service Representative for a temporary position. The role involves admitting patients, collecting demographic and insurance information, and performing various clerical duties related to patient admissions and registrations.
Responsibilities
- Admits patients to hospital and provides information regarding hospital regulations and policies (i.e Patient Bill of Rights, Health Care Proxy etc.)
- Conducts interviews to obtain demographics, insurance information etc and enters data into hospital Patient Registration System
- Communicates hospital's collection policy and collects deductibles and co-pay obligations
- Obtains appropriate signatures on medical, legal and financial forms
- Prepares charts, registration forms, patient addressograph plates etc
- Forwards required items to nursing unit/clinic
- Maintains manual bed board and reconciles daily census to nursing units
- Notifies nursing unit of patients arrival and arranges to have patient escorted to their room
- Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.)
- Re-verifies insurance of recurring patients
- Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital
- Reevaluates sliding scale assignment annually
- Reconciles charge documents with patient logs and enters charges into the Patient Registration System
- Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed
- Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies
- Informs manager of all activities, needs and problems
- Performs related duties, as required
Skills
- High School Diploma or equivalent, required
- Prior customer service experience, required
- Data entry skills (80 keystrokes per minute), required
- Must pass Site training program within the normal probationary period
- Communicate effectively in English (speaking and reading)
Company Overview
Northwell Health is a health care provider that provides service and compassionate care that is focused on the patient and customer. It was founded in 1997, and is headquartered in New Hyde Park, New York, USA, with a workforce of 10001+ employees. Its website is https://www.northwell.edu/.Company H1B Sponsorship
Northwell Health has a track record of offering H1B sponsorships, with 18 in 2021, 13 in 2020. Please note that this does not guarantee sponsorship for this specific role.