LoanPeople is a mortgage company headquartered in Austin, TX, seeking a Lock Desk Analyst to manage the mortgage rate lock pipeline. The role involves processing rate lock requests, ensuring compliance, and mitigating financial risk while coordinating with various stakeholders.
Responsibilities
- Pipeline Management: Review and process incoming rate lock requests, ensuring accuracy in the Loan Origination System (Byte) and Product & Pricing Engines (PPE)
- Rate Lock Administration: Execute, extend, modify, and cancel rate locks while adhering to company and investor guidelines
- Investor Coordination: Confirm loan pricing and eligibility, ensuring that locked loans are properly registered with secondary market investors
- Risk Mitigation & Compliance: Monitor market movements to adjust rate sheets, identify, and escalate risks related to lock expiration and pipeline fallout
- Communication: Act as the primary contact for loan officers, processors, and underwriters regarding rate inquiries and lock status
- Reporting: Perform daily reconciliations and generate reports for management regarding lock desk performance
Skills
- Optimal Blue Experience
- Minimum 1–3+ years in the mortgage industry, preferably in secondary marketing or a similar analytical role
- Strong proficiency in Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat, navigating the internet, and generally tech savvy
- Demonstrated track record of effective, proactive, and precise verbal and written communication
- Demonstrated ability to follow checklists and procedures and produce accurate work
- Detail oriented, organized, and able to prioritize, multi-task, manage time, problem solve, and work independently in a fast-paced environment
- Analytical Skills: Ability to analyze data to ensure accuracy and identify discrepancies in pricing or loan data
- Exceptional customer service skills
- Good judgment and the ability to handle confidential information
- Professional, friendly, courteous, positive, collaborative, and client-centric spirit that embraces diversity and inclusion
- Strong communication, time management, and the ability to work under tight deadlines
- Knowledge or experience with Byte LOS
Benefits
- Health insurance
- 401(k)
- Paid time off
Company Overview
LoanPeople specializes in conventional loans and commercial lending services. It was founded in 2019, and is headquartered in Austin, Texas, USA, with a workforce of 51-200 employees. Its website is https://loanpeople.com.