We’re looking for motivated, engaged people to help make everyone’s journeys better.
Application Deadline: 05 February 2026
Position Location: This is a global role, and applications are welcome from all gategroup locations. The final work location will be determined based on the location of the successful candidate.
Application Requirements: Please submit your application with a CV in English, as English is the working language for this role.
Internal Applicants: In line with internal guidelines, internal candidates are requested to inform their current line manager prior to applying.
Job Summary
The Global Manager - Core IT Platform Services position leads the lifecycle management, governance, and continuous improvement of all enterprise applications and business platforms outside the SACS & Operations Suite. This includes ERP systems (D365, SAP), HRIS (Workday), Finance (SAP), Procurement (D365), Legal, Operational Support tools, and associated integration platforms.
The role ensures that core platforms are standardized, secure, reliable, aligned with the all-time IT strategy and gategroup’s mission to Simplify, Standardize, and Innovate. Acting as a bridge between Business Engagement, Technology Alignment Office, Infrastructure, and Service Reliability teams, this role owns platform scalability, lifecycle governance, product roadmap coordination, and end-user adoption across global functions.
Main Duties & Responsibilities
Platform Ownership
Standardization & Simplification
Governance
Collaboration & Stakeholder Engagement
Vendor & Partner Management
Support & Operations
Accountable for global reliability, cost efficiency, and user experience KPIs within the Corporate Services service catalog.
Qualifications
Education
Work Experience
Technical Skills
Languages
Required Core Competencies
Strategic & Systems Thinking: Demonstrates the ability to think strategically and holistically across complex systems, applying the principles of Standardize • Simplify • Innovate to guide decisions and priorities.
Decision Making & Accountability: Makes timely, data-informed decisions in complex and ambiguous situations and takes ownership for outcomes related to cost, reliability, and service quality.
People Leadership & Development: Leads, coaches, and develops teams, fostering accountability, capability growth, and engagement while building resilient, high-performing global teams.
Business & Stakeholder Acumen: Understands business priorities and stakeholder needs and effectively balances them with platform standards and long-term sustainability.
Governance & Change Discipline: Applies sound judgment in governance, security, and compliance matters while driving change in a structured, resilient, and disciplined way.
If you want to be part of a team that helps make travel and culinary memories, join us!