Field Service Engineer

Job Title: Field Service Engineer Company: Velociti LLC Location: Riverside, MO Travel: Remote-based role with 85–90% nationwide travel About the Role Velociti LLC is seeking a highly skilled and driven Field Service Engineer to join our growing service organization. This role is ideal for a hands-on technical expert who thrives in dynamic environments and enjoys solving complex challenges in the field. As a Field Service Engineer, you will play a critical role in delivering, installing, and maintaining advanced electronic systems across heavy fleet vehicles and equipment nationwide. This position offers the opportunity to work with cutting-edge technologies while traveling extensively and independently managing field operations. What You’ll Do Install, service, and repair DC and AC electronic systems, including IoT devices, telematics, and power integration equipment Perform advanced diagnostics and troubleshooting using voltmeters, diagnostic tools, and software Work with electrical systems ranging from 12V to 480V, including CAN Bus and MOD Bus protocols Conduct preventative maintenance on fleet and heavy-duty commercial equipment Operate independently to complete service assignments on time and within scope Provide professional, customer-facing support, including updates and technical issue resolution Maintain accurate service documentation and reporting Ensure compliance with safety standards, customer specifications, and company protocols Participate in safety training and promote OSHA compliance Collaborate with internal teams to share field insights and improve performance Travel & Work Environment Remote-based role with 85–90% nationwide travel Frequent overnight and multi-night trips Flexible schedule including weekends, overtime, and varying shifts as needed What Success Looks Like In this role, success means consistently delivering high-quality installations and repairs, maintaining strong customer relationships, and upholding the highest standards of safety and technical excellence. What You Bring Required Qualifications: Associate’s degree in Mechanics, Diesel Mechanics, Automotive Engineering, or equivalent certifications (e.g., ASE) Minimum 8 years of hands-on experience as a technician, mechanic, or field service engineer Strong expertise in electrical systems (12V–480V), including CAN Bus and MOD Bus Proficiency with diagnostic tools, digital voltmeters, and mobile devices (Android preferred) Excellent troubleshooting and problem-solving skills Strong communication and customer service abilities Self-motivated with the ability to work independently Valid driver’s license with an insurable driving record Willingness to travel extensively and work flexible hours Preferred Qualifications: Master ASE Certification or advanced electrical certifications Experience with diesel equipment, DOT fleet vehicles, or mobile generators/pumps Physical Requirements Ability to lift and carry 50+ pounds Capable of standing, kneeling, crouching, climbing, and performing repetitive tasks for extended periods Comfortable working indoors and outdoors in varying conditions Ability to operate hand and power tools for extended durations Must be able to safely operate a company vehicle