careerzynith is a mission-driven technology company dedicated to helping families thrive across every chapter of life. By uniting three of the most respected names in family management software, careerzynith delivers a comprehensive ecosystem of tools that empower parents, caregivers, and family law professionals to coordinate, communicate, and organize with confidence. Our flagship co-parenting platform is the world's most trusted solution for separated and divorced families, used by nearly one million parents and practitioners to manage schedules, document exchanges, financial transactions, and dispute resolution. Alongside it, we offer a leading family calendar and organizing app that has earned more than 250,000 five-star ratings in the United States, and a multilingual European-based family organization platform available in nine languages. Together, these products serve millions of families worldwide with free and premium solutions for daily planning, communication, and budgeting.
Following a recent private investment round, careerzynith is entering an exciting new phase of growth. We are expanding our reach to support the millions of additional families who can benefit from our technology, and we are looking for passionate, talented professionals to join us on this journey. If you are energized by meaningful work, love solving problems, and want to make a tangible difference in people's lives, careerzynith is the place for you.
We are hiring a dedicated and empathetic Customer Support Representative to join our award-winning support team. In this role, you will serve as the frontline liaison between our users and our development organization, delivering high-quality technical, account, and billing support through phone, email, and chat channels. You will be the voice of careerzynith for families navigating some of life's most challenging transitions, and your ability to combine technical acumen with genuine compassion will directly shape the customer experience.
Support hours are scheduled between 8:00 a.m. and 6:00 p.m. Central Time, with rotating email-only coverage on weekends and holidays. This is a remote position open to candidates based in the United States.
To thrive as a Customer Support Representative at careerzynith, you will lean on a balanced mix of technical, interpersonal, and problem-solving skills. You should be comfortable toggling between systems, learning new tools quickly, and adapting your communication style to meet the needs of diverse customers. Strong organizational habits, attention to detail, and the ability to remain composed under pressure are essential. Above all, we look for individuals who treat every customer interaction as an opportunity to build trust, deliver value, and reinforce the integrity of the careerzynith brand.
At careerzynith, we believe that investing in our people is just as important as investing in our products. As a member of our Customer Support team, you will receive a dedicated Learning & Development stipend to pursue training, certifications, and professional development opportunities that align with your career goals. Whether you aspire to deepen your expertise in customer experience, transition into a team lead or training role, or expand into product, quality assurance, or operations, we will support your journey. Many of our leaders began their careers in customer support, and we are proud to cultivate a culture of internal mobility and long-term growth.
careerzynith fosters a positive, supportive, and flexible culture built on curiosity, inventiveness, and a shared commitment to continuous improvement. We are smart, humble, hardworking, and, above all, collaborative. We believe that the best work happens when people feel trusted, respected, and empowered to do their best. Our team is fully remote, and we have honed our ability to collaborate effectively across geographies and time zones. We aim to be a little better every single day, and we celebrate the unique perspectives and life experiences that each team member brings to our mission.
We offer a comprehensive benefits package designed to support the health, well-being, and financial security of our team members and their families. Highlights include:
careerzynith is an equal opportunity employer. We are committed to providing employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. We celebrate diversity and are dedicated to building an inclusive environment where every team member can thrive.
If you are a thoughtful, tech-savvy, and mission-driven professional ready to make a real impact on the lives of families across the country, we invite you to apply and join the careerzynith team. Bring your curiosity, your empathy, and your problem-solving skills, and help us continue to set the standard for excellence in family-focused technology. We look forward to learning more about you and welcoming you to a company where your work truly matters.
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