Overview:
SOFTSWISSislooking for an Engineering Manager to lead a service-oriented infrastructure team (Systems Engineers / DevOps) responsible for the reliability, scalability, and efficiency of the company’s infrastructure.
Purpose of the role:
This role combines strong people management with technical leadership. You will drive team development, improve engineering processes, and contribute to architectural decisions in a high-load, distributed environment.
Key responsibilities:
People Management:
Lead and manage a team of DevOps and Systems Engineers
Manage Tech/Team Leads (4–6 reports)
Hire, onboard, develop, and retain engineers
Conduct performance reviews and support career growth
Build a strong engineering culture with high ownership
Handle team dynamics, motivation, and conflict resolution
Delivery & Process:
Own and prioritize the infrastructure backlog and roadmap
Ensure timely and high-quality delivery of infrastructure initiatives
Improve engineering and operational processes (CI/CD, release flow, change management)
Collaborate with product and engineering teams
Manage team capacity and workload distribution
Contribute to architecture decisions and ensure high-quality implementation
Drive infrastructure evolution focusing on scalability, reliability, and performance
Promote best practices (IaC, GitOps, observability)
Maintain a high technical bar across the team
Mentor and develop Tech Leads and Senior Engineers
Reliability & Operations:
Own incident management processes and postmortems
Improve monitoring, alerting, and observability
Increase system resilience and fault tolerance
Cost & Efficiency:
Optimize infrastructure costs
Ensure efficient resource utilization
Tech Stack
Container orchestration: Kubernetes
Infrastructure as Code: Terraform, Pulumi
Cloud: Oracle Cloud Infrastructure, Cloudflare
Databases: PostgreSQL, ClickHouse, MongoDB, Redis
Messaging: Kafka
Observability: Prometheus, VictoriaMetrics, Grafana, ELK
CI/CD: GitLab CI
Security: HashiCorp Vault
Configuration Management: SaltStack
Required Experience:
Management Experience
Experience managing engineering teams through Tech/Team Leads (4–6+ reports)
Proven track record in hiring, evaluating, and developing engineers
Strong stakeholder management and prioritization skills
Experience driving delivery and execution
Technical Background
5+ years of experience in infrastructure teams, including 3+ years in a managerial role
Solid understanding of distributed and high-load systems
Hands-on experience with Kubernetes and cloud infrastructure
Experience with Infrastructure as Code (Terraform or similar)
Understanding of observability and incident management practices
Modern Engineering Practices
Experience using AI tools (e.g., Claude Code, Codex, etc.)
Active use of AI in engineering and management workflows (automation, analysis, productivity improvement)
Process & Thinking
Experience building and improving engineering processes
Strong systems thinking and decision-making under uncertainty
Ability to balance technical depth with management responsibilities (~20/80)
Communication
English level: B1+ or higher
Nice to have:
Experience with multi-cloud or hybrid infrastructure
Background in high-load product environments
Our Benefits:
Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports program compensation
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.
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