Posted Jul 10, 2026

Customs Trade Agent

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FedEx Logistics is a company that provides freight forwarding and customs brokerage services, helping clients navigate global shipping intricacies. They are seeking a Customs Trade Agent responsible for coordinating documentation for US Customs, ensuring compliance with regulations, and providing exceptional customer service. Responsibilities • Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers • Provide impeccable customer service • Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs • Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies) • Maintain and keep current all shipment documentation in compliance with all record keeping requirements • Adhere to all international importing regulations • Work closely with other internal staff and departments to deliver high level of service to customers • Process agency brokerage shipments • Ensure all government and organizational policies are followed • Performs other duties as assigned Skills • HS Diploma or GED required • Data entry/keyboard experience required • Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows • Excellent communication skills, verbal and written • Organizational Skills • Inter-personal skills • Handle high volume of work • Handle time sensitive work • Ability to work independently with minimum supervision • Ability to use multiple systems and reference material • Interact with internal staff, management of all levels, internal departments Benefits • Health, vision, and dental insurance • Retirement • Tuition reimbursement Company Overview • FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions. It was founded in 1973, and is headquartered in Memphis, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is https://careers.fedex.com/logistics. Apply To This Job