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At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.
With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.
Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.
Learn more at www.stradaglobal.com
Change Management Director
Job Summary
Strada’s Change Management practice supports clients globally to maximize the value of their investments in transformation programs, particularly cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand.
With particular emphasis on digital transformation, the team’s consultants rely on user-centric, data-driven techniques to ensure that our clients are able to introduce and sustain new ways of working. As part of our Change Management
practice, you will work to enable our clients’ success—aligned leaders, consultative HR and Finance operations, and more engaged employees—through daily use of digital technologies.
The Change Management Director is a member of the practice’s leadership team supporting the practice and its consultants, driving business development and continuous improvement of our offerings and tools. In
addition, this role leads the overall management and execution of client projects. Within the practice, depending on the candidate’s skillset and team needs, the role may have formal people leader responsibility, with direct reports.
The Change Management Director key responsibilities includes:
Lead projects that provide consultation in Change Management, Communication, Training, & HR and Financial Transformation. Lead multiple Change Management teams concurrently within a matrixed environment to successfully deliver services to clients.
Drive business development. Be comfortable and credible in leading the needs analysis and solution design for client engagements and pricing change services accordingly. During active engagements, identify and successfully pursue additional change management revenue opportunities
Lead client service and delivery. Develop and deliver integrated solutions that adhere to Strada’s.
Organizational Change Management methodology and tools to ensure client preparedness and adoption of desired outcomes. Collaborate with functional consultants/domain experts to develop solutions that reflect the client-specific needs. Provide support and oversight to change management consultants while leading the overall change management strategy and plan.
Build and develop relationships. Develop relationships with external clients and internal colleagues including sales executives, team members, project leadership, PMO, functional and technical resources.
Manage effective partnerships and ensure client satisfaction and resulting ongoing enthusiastic references.
Serve as a trusted advisor. Credibly deliver change management advice at all levels of a client organization up to CHRO and/or CFO level and design strategies that reflect best practices and client nuances. Provide guidance on how to deploy solutions as well as assess and monitor effectiveness and adoption.
Manage project scope, timeline, budget, and resources. Lead the change management project management, working with the overall Strada Program Management team. Operate in a defined and formal project management environment, using defined standards, and adhering to review/approval cycles, escalations, reporting protocols, etc.
Support development of new services and continuous improvement opportunities. Serve as a thought leader. Contribute to the development and implementation of new services to support clients and improve team operations. Lead and support others in identifying improvement opportunities while contributing to Communities of Practice, methods and tools, initiatives, knowledge management libraries and team collaboration and growth
Drive team career development and performance. Support team consultants in their professional growth and performance. People leaders will also support colleague career development plans, and lead goals and performance management and compensation activities.
Knowledge, Skills, Abilities, and Experience
Knowledge, Education, Certification, Skills & Technical Proficiency
A Bachelor’s degree in Business, Human Resources, Organizational Change or relevant field of study, Master’s preferred. ·
Extensive project management experience, including accountability for a team budget and achieving clearly defined project outcomes ·
Knowledge of business development/sales process and best practices, ability to develop solutions, pricing and presentation,
Excellent communication skills across multiple formats, and demonstrated ability to interact effectively with all levels of an organization.
Ability to communicate complex cultural, behavioral, role and/or process changes clearly and succinctly · Ability to remain flexible, quickly learn and adapt.
Effective leadership of teams and supporting others through professional development ·
Deep expertise in providing change management consulting to large-scale programs; for example, outsourced HR services or HR/Finance transformation ·
Knowledge of training methodologies, instructional design principles and techniques and hands-on experience with training ·
Ability to motivate junior team members in working toward practice/project goals ·
Creative leader who can provide a vision while delegating key duties and empowering team members to ensure fulfillment ·
Aptitude to work collaboratively in an ambiguous environment while modeling team standards in day-to-day work ·
Strong skills in MS Office applications Preferred · Certifications such as PMI, Prosci, SHRM, ASTD, etc.
Work Experience
12+ years of relevant work experience related to change management and/or business transformation, preferably in a consulting environment with an established consulting firm (consideration will be given to candidates with similar internal change management/communications/training experience at a Fortune 500 company in support of technology adoption/organizational transformation).
Minimum of 5 years of complex project management and client management experience, including accountability for a budget and achieving clearly defined project outcomes.
Hands-on Change Management, Communications and Training development experience.
Full end to end experience in digital transformation implementation.
Experience leading projects and teams as part of an external consulting team ·
Proficiency in leading end-to-end consulting-based sales efforts, including RFP responses and sales presentations.
Preferred · Experience supporting deployments of cloud-based Human Capital Management and Financials-enabling technologies such as Workday, SAP SuccessFactors and Cornerstone OnDemand.
Formal people manager experience with direct reports · Experience in HR or Finance Transformation.
Demonstrated experience in consulting practice leadership, operations ·
Exposure to communications and training development tools and software
At Strada, our values guide everything we do:
Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.
Benefits
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.
Our commitment to Diversity and Inclusion
Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.
Diversity Policy Statement
Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.
Authorization to work in the Employing Country
To be considered, you must have current and future work authorization in the country where you're applying, without the need for visa sponsorship by Strada.
Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.
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