Assist and educate members, providers, or customers on products and plans, fostering reputable relationships while promoting a favorable image of the Company. Work in a structured, fast-paced call center environment, providing assistance, service, and education through various channels.
Requirements
- A High School Diploma or GED with 1 year of experience in customer service or related experience is required.
- Experience in hospitality, healthcare, or an office-based setting is highly preferred.
- Strong communication skills both verbally and written.
- Technology savvy with the ability to navigate multiple computer programs and application systems.
- Willingness to learn new skills.
Benefits
- Affordable medical, dental and vision coverage accepted throughout the United States
- Employer funded Lifestyle Spending Accounts and Health Savings Accounts.
- Employer-paid life and disability insurance
- 401(k) retirement plan with company match and immediate vesting
- Paid holidays, paid time off (PTO), PTO donation program, and paid parental leave
- Voluntary benefits including Accident, Hospital Indemnity, Critical Illness, Term/Whole Life, Cancer Care Insurance, and more.
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