Deel is the all-in-one payroll and HR platform for global teams. We're looking for an Associate Customer Operations Manager to build genuine and durable customer relationships and convert those relationships into opportunities for long-term revenue growth.
Requirements
- Manage and foster relationships with client accounts as part of our growth function
- Build relationships and strategically navigate clients through their experience journey
- Train clients on Deel processes and how to navigate the Deel platform successfully
- Lead client interactions with product adoption and future growth in mind
- Strengthen relationships with accounts, solving their challenges and helping to eliminate and uncover churn
- Become a trusted partner to accounts, understand their business needs and build solutions to their problems as a mini project manager
- Collaborate with the wider growth and support organisation inclusive of Account Executives, Strategic CSM’s and onboarding managers to help Deel grow
- Be a strong advocate for Deel and the voice of your customer, sharing insights with our Revenue and product teams
Benefits
- Stock grant opportunities dependent on your role, employment status and location
- Additional perks and benefits based on your employment status and country
- The flexibility of remote work, including optional WeWork access
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