The Application Business Analyst provides quality implementations, upgrades, and support for Franciscan Alliance applications. This position performs needs assessments and impact analyses, and understands the business and the processes of application areas. The Analyst leads new installations and system optimization and provides on-going troubleshooting for Franciscan Alliance applications. The Application Business Analyst IV additional responsibilities include researching and providing input regarding system enhancements, reporting to stakeholder’s feedback on enhancements being developed and managing small to medium projects according to Franciscan Alliance methodologies.
Monday - Friday Days. Call rotation / one day every 3 weeks. Preferred experience in Immunizations, Referrals, and IHIE.
EpicCare Ambulatory Certification REQUIRED.
WHO WE ARE
With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Research, analyze, and present information to stakeholders, and provide input regarding potential system enhancements.
Document and build workflow, standards, and business processes to facilitate knowledge sharing within and across teams.
Maintain and configure the application parameters to ensure Franciscan Alliance applications function according to customers’ specifications.
Provide on-call support, including after-hours support, for team and customers, following the Franciscan Alliance support model.
Develop test scenarios and performs testing for Franciscan Alliance applications and workflow, and reports results to stakeholders.
Troubleshoot and repair customer-reported application problems.
Work with vendors in implementing, upgrading, supporting and troubleshooting applications.
Represent the knowledge area as a subject matter expert and identify downstream impacts as familiarity with the company’s systems and business processes increases.
Manage projects that do not require PMO oversight.
Facilitate business user discussions to identify the requirements for Franciscan Alliance applications functionality and workflow.
QUALIFICATIONS
Required High School Diploma/GED
Preferred Bachelor's Degree Information Technology or Computer Science
Preferred Master's Degree Information Technology or Computer Science
6 years Relevant Work Experience (unless promotional criteria can be met) Required
7 years Relevant Work Experience Preferred
EPIC Certified or Accredited (if required by role) - EpicCare Ambulatory Required
TRAVEL IS REQUIRED:
EQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.